ESR On-Line Manual and ESRnet Help Page
For clients of ESR only
Welcome to the ESR On-line User Manual for ESR clients. If you ever have any questions or comments, please do not hesitate to call ESR customer service at 1-888-999-4474 or send an e-mail (click here for e-mail).
NEW! ESR 50 State Compliance Guide. A special User ID and Password is needed for access. Please call customer service. ENTER HERE>>>>
2007 Invoicing Schedule>>>>
Using the ESRnet System:
DEMO1 — Overview and Screenshots: How to review information in the ESRnet system and sample report
DEMO2 — How to enter orders into the ESRnet System
DEMO 3 -- How to Navigate to Profiles and Obtain Status and Reports
ESRnet Privacy Policy (to return to the help section, use the back button on your browser)
Contents:
- How to Order Pre-employment Screening Reports from ESR--Guidelines to help make sure requests for background screenings are done as quickly as possible.
- Information on state for criminal reports, and by state for driving records
- The ESR Turnaround time policy
- Notes on Fees and Surcharges and State court fee list
- DMV fees, formats and turnaround times
- Workers' Compensation records--procedures, availability, price, requirements
- Metro areas for in-depth searches--listing of metro areas in the US
- Statewide wide criminal searches currently available
- Sexual Offender Databases-California and other states
Documents concerning the FCRA (These open in a separate window-close window when finished)
- Dealing with the FCRA in four easy steps, including adverse action letters (Opens in a new window-close window when done with article)
- A summary of an Applicant's rights under the FCRA--"A Summary of Your Rights Under the Fair Credit Reporting Act."
- A summary of what an employer needs to know about pre-employment screening, prepared by the Federal Trade Commission--Notice to Users of Consumer Reports Obligations of Users under the FCRA."
Additional Client resources:
http://www.esrcheck.com/crime_criminals_and_hiring.php
http://www.esrcheck.com/safehiringsummary.php