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ESR Support: 888.999.4474

FACT Act Notice

The Fair and Accurate Credit Transactions Act of 2003 (FACT Act) is a federal law passed by the United States Congress that amends the Fair Credit Reporting Act (FCRA).

General Information

How to Dispute Information in Your Consumer Report

Obtaining a Free Copy of Your Background Check Report

Obtaining a Free Annual File Disclosure


How To Obtain a Copy of Your Consumer File

1 In order to protect your personal information, ESR must take reasonable measures to confirm your identity. You will need to provide ESR with your full legal name, and two (2) of the following: your social security number, date of birth, or driver’s license information.

Additional Consumer Information Regarding Background Checks

Certified with the National Association of Professional Background Screeners ESR's SOC 2 Audit Report confirms it meets high standards set by the American Institute of Certified Public Accountants (AICPA) for protecting customer information PCI-DDS Compliance Certified Safe Harbor US Department of Commerce Services Perfromed in the USA Safe Hiring Manual Founding Member of the National Association of Professional Background Screeners