
If you are the subject of a consumer report prepared by Employment Screening Resources (ESR) and find incorrect or incomplete information, you have the right under federal law to dispute it.
You may contact ESR by calling 888-999-4474 and asking to speak with a Dispute Resolution Specialist.
What Happens Next?
Upon receipt of your dispute, ESR has thirty (30) days to conduct a reinvestigation of the information disputed and to record the current status of the information on your file or, in some instances, delete the information from your file. We will provide you with notice of the results of our reinvestigation no later than five (5) business days after the completion of the reinvestigation. This notice will be provided to you by mail.
The following link will take you to the document 'A Summary of Your Rights Under the Federal Fair Credit Reporting Act': http://www.esrcheck.com/docs/Consumerrights.pdf.
You may also have separate rights under state law depending on where you reside. Information on your states regulations can be found at the agency that regulates Consumer Reporting in your state.