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Background Checks - Employee ScreeningESR is NAPBS Accredited for Screening

ESR is accredited by The National Association of Professional Background Screeners (NAPBS®) for employee screening background checks.

Background Checks

Schedule a Demo ESR Wrote the Book on Screening - 'The Safe Hiring Manual'

Employment Screening Resources provides comprehensive background check resources, technology, legal compliance, service, turnaround time, and accuracy. Schedule a demo now!

How to Dispute Information in Your Consumer Report

Information for Consumers from Employment Screening Resources (ESR)

If you are the subject of a consumer report prepared by Employment Screening Resources (ESR) and find incorrect or incomplete information, you have the right under federal law to dispute it.

You may contact ESR by calling 888-999-4474 and asking to speak with a Dispute Resolution Specialist.

What Happens Next?

Upon receipt of your dispute, ESR has thirty (30) days to conduct a reinvestigation of the information disputed and to record the current status of the information on your file or, in some instances, delete the information from your file. We will provide you with notice of the results of our reinvestigation no later than five (5) business days after the completion of the reinvestigation. This notice will be provided to you by mail.

  • For Employment Purposes Reports: If a reinvestigation does not resolve the dispute as you wish, you may submit a brief statement setting forth the nature of the dispute and we will insert this statement into your file. It will appear in any future report we issue that contains the disputed information.
  • For Credit Reports: If a reinvestigation of your credit report does not resolve the dispute as you wish, you may contact us or the credit bureau directly to file a statement for inclusion on your report.

The following link will take you to the document 'A Summary of  Your Rights Under the Federal Fair Credit Reporting Act': http://www.esrcheck.com/docs/Consumerrights.pdf.

You may also have separate rights under state law depending on where you reside. Information on your states regulations can be found at the agency that regulates Consumer Reporting in your state.

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