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Employment Screening Resources® (ESR)
Privacy Policy

Privacy Information

Employment Screening Resources® (ESR) is a Consumer Reporting Agency (CRA) that prepares Consumer Reports for authorized employers under the provisions of the federal Fair Credit Reporting Act (FCRA). The ESR Privacy policy is very simple: ESR only collects applicant data pursuant to written Authorization and Disclosure under the FCRA and only disseminates consumer reports to employers as directed in the written authorization. In other words, data is only collected and distributed at the direction and authorization of consumers. The data is maintained in a secured site.  ESR maintains strict policies and procedures in all aspects of its operation to protect the privacy of consumers.

NOTE: ESR does NOT send U. S. applicant information outside of the U.S. for processing. Once data leaves the U.S., the data is beyond the reach of U.S. privacy laws and there are no meaningful privacy protections. ESR believes that firms that send data outside the U.S. put applicants and employers at great risk, for no other reason than to make a little more money. In some countries, it is a well known fact that U.S. identities are stolen and used for identity theft. As a practical matter, someone in the U.S. has no ability to hire a lawyer in a foreign country to pursue legal action or contact a foreign police authority to get any action taken. The only exception is where ESR is asked to perform an international verification and the information resides outside of the U.S. Even in that situation, ESR goes to great length to protect applicant data by going directly to the school or employer. If it is necessary to have a researcher do research in a foreign country, ESR only releases the minimum information absolutely necessary.

ESR strongly advises all employers to ask a screening firm if they send data outside of the U.S. and to seriously consider the dangers to their hiring processes and to their applicants.

Personal Information Disclosure: United States or Overseas

Employment Screening Resources (ESR) opposes the “offshoring” of Personally Identifiable Information (PII) of consumers – such as names, dates of birth, and Social Security numbers (SSNs) – sent overseas outside of the United States and its territories and beyond the protection of U.S. Privacy laws. ESR’s mission is to protect the PII of consumers, which is best done by keeping all such information in the United States.

Employment Screening Resources does not transmit, share, or transfer personal and identifiable information outside the United States or its territories for the purposes of processing or preparing consumer reports.  The sole exception occurs where there is a request for an international background checks and the information needed for the report is located outside of the US or its territories.  Even in that situation, ESR  does not transfer personal information unless absolutely required and would only transfer the minimum information needed to prepare the report.

ESR belongs to ConcernedCRAs ( a group of Consumer Reporting Agencies (CRAs) dedicated to protecting consumer privacy by not offshoring PII. ESR has adopted the policy of ConcernedCRAs and operates in as follows:

How Consumers Dispute Information in a Consumer Report

If consumers are the subject of a consumer report prepared by Employment Screening Resources (ESR) and find incorrect or incomplete information, they have the right under federal law to dispute it. Consumers may contact ESR by calling 888-999-4474 and asking to speak with a Dispute Resolution Specialist. For more information, visit

The following links will take consumers to the document 'A Summary of Your Rights Under the Federal Fair Credit Reporting Act' provided by the Consumer Financial Protection Bureau (CFPB):

Safe Harbor Provisions of Privacy Policy

Employment Screening Resources (ESR) complies with the U.S.-European Union (EU) Safe Harbor Framework and the U.S.-Switzerland Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland.  Employment Screening Resources (ESR) has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.   Click on the link below to learn more about the European Union (EU) and Switzerland Safe Harbor Privacy Policies.

To learn more about the Safe Harbor program, and to view the Employment Screening Resources (ESR) certification, please visit

UPDATE: EU-U.S. Privacy Shield

In a ruling on October 6, 2015, the European Court of Justice (ECJ) invalidated the Safe Harbor agreement that allowed companies to transfer the digital data of individuals between the European Union (EU) and the United States (U.S.). In February 2016, the EU Commission and the U.S. agreed on a new framework for data transfers called the EU-U.S. Privacy Shield to replace the invalidated Safe Harbor pact. The full text of the EU-U.S. Privacy Shield Framework issued by the European Commission to govern data transfers between the EU and the U.S. while providing a set of robust and enforceable protections for the personal data of EU individuals is available on the U.S. Department of Commerce website at Follow the latest developments with the EU-U.S. Privacy Shield on the ESR News Blog at


If you have questions regarding the Employment Screening Resources (ESR) Privacy Policy, please contact:

Brad Landin
President and Chief Compliance Officer (CCO)
Employment Screening Resources (ESR)
United States
Telephone: +1-415-761-9018

Copy of Privacy Policy

For a copy of the ESR Privacy Policy, print this web page or contact


Certified with the National Association of Professional Background Screeners ESR's SOC 2 Audit Report confirms it meets high standards set by the American Institute of Certified Public Accountants (AICPA) for protecting customer information PCI-DDS Compliance Certified Safe Harbor US Department of Commerce Services Perfromed in the USA Safe Hiring Manual Founding Member of the National Association of Professional Background Screeners