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Applicant Resources

Employment Screening Resources (ESR) is unable to give job seekers individual advice on job seeking or on any legal matter. If you have a question about your situation, you are advised to contact a knowledgeable professional. Your local bar association can give you the names of attorneys who may help and many Attorneys and law firms have websites onlines. Job placement professionals can also be of assistance. This page is provided as a courtesy to job applicants that have questions or concerns about background checks.

How Consumers Dispute Information in a Consumer Report

If you are the subject of a consumer report prepared by Employment Screening Resources (ESR) and find information you believe is incorrect or incomplete, you have the right under federal law to dispute that report. A Consumer Reporting Agency (CRA) has the legal obligation to investigate your concerns and accuracy is a top priority at ESR. You may contact us by calling 888-999-4474 Toll Free and asking to speak with a Dispute Resolution Specialist. You may email or write to us using information on Contact Us page.

Upon receipt of your dispute, ESR has thirty (30) days to conduct a reinvestigation of the information disputed and to record the current status of the information on your file or, in some instances, delete the information from your file. We will provide you with notice of the results of our reinvestigation no later than five (5) business days after the completion of the reinvestigation. This notice will be provided to you by mail.

The following link will take you to the document 'A Summary of  Your Rights Under the Federal Fair Credit Reporting Act' at http://www.esrcheck.com/file/ESR_NEW-CFPB_A-Summary-of-Your-Rights-Under-the-Fair-Credit-Reporting-Act.pdf.  You may also have separate rights under state law depending on where you reside. Information on your states regulations can be found at the agency that regulates Consumer Reporting in your state.

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