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Legal and Effective Reference Checking and Education Verification

TrainHR Webinar

March 04, 2014


Title: Legal and Effective Reference Checking and Education Verification

Speaker: Lester Rosen, Founder & CEO Employment Screening Resources (ESR)

Date/Time: Tuesday, March 4, 2014 / 2:00 p.m. Eastern - 11:00 a.m. Pacific  

Registration Link:

This program, has been approved for 1.5 (General) recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.

Why should you attend:

With hiring decisions becoming more critical in challenging economic times, verifying past employment and education and obtaining references have become critical.  Unfortunately, falsifying or inflating employment and educational accomplishments has become a significant problem for employers. It is easy to obtain a phony degree from a real school, or worthless diplomas from degree mills.  There are even web sites that will assist in creating a fake job history that appear very authentic. Legal limitations also create barriers for human resources professional when obtaining and giving past employment information.  Many employers will limit their response to dates of employment and job title only. 

Description of the topic:

This workshop reviews legal and effective techniques for the reference checking processes including how to verify education, spot worthless degrees and phony employment credentials.  It will also cover the legal landscape concerning past employment references, including an employer’s potential liability when providing information and when it is not provided.  Other topics include best practices when asking for past employment information and helpful insights and best practices in obtaining past employment information. Other areas will include special issues such as handling verification of current employment, what to do if the past employer no longer exists, military employment and dealing with employment databases.  New technologies and approaches will also be reviewed, as well as special issues involving international credentials and the role of social media sites and Web 2.0 in the process.

Areas Covered in the Session:

  • Learn effective and legal strategies to verify an applicant’s past employment and education accomplishments
  • Explore why employment references create legal issues for employers and strategies for obtaining information and dealing with requests from other employers
  • Learn why phony education credentials are problematic and how to spot degree mills
  • Review new technologies and approaches to credentials verifications
  • Understand special issues when it comes to social media sites and  employment and education verification

Who will benefit:

  • Hiring managers
  • Human Resources Processionals
  • Risk Managers
  • Security
  • Fraud Investigators
  • In-house counsel
  • Labor attorneys

Speaker Profile:

Lester S. Rosen is an attorney at law and CEO of Employment Screening Resources (ESR), a national background screening company located in California.  ESR is an accredited background firm under the National Association of Professional Background Screeners (NAPBS) accreditation program.

He is the author of, “The Safe Hiring Manual-- The Complete Guide to Employment Screening Background Checks for Employers, Recruiters, and Jobseekers (728 pages-Facts on Demand Press/2nd Edition October 2012), the first comprehensive book on employment screening.    He has also written, “The Safe Hiring Audit,” published in 2008.

He is also a consultant, writer and frequent presenter nationwide on pre-employment screening and safe hiring issues. He has qualified and testified in the California, Florida and Arkansas Superior Courts as an expert witness on issues surrounding safe hiring and due diligence. His speaking appearances have included numerous national and statewide conferences.  See:

Mr. Rosen was the chairperson of the steering committee that founded the National Association of Professional Background Screeners (NAPBS) a professional trade organization for the screening industry and served as the first co-chairman in 2004.

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Certified with the National Association of Professional Background Screeners ESR's SOC 2 Audit Report confirms it meets high standards set by the American Institute of Certified Public Accountants (AICPA) for protecting customer information PCI-DDS Compliance Privacy Shield Framework Services Perfromed in the USA Safe Hiring Manual Founding Member of the National Association of Professional Background Screeners