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ESR provides a web based state of the art service that allows ESR clients to review their actual reports on-line, in real time, at anytime. No other firms offers this type of Instant Internet access to your report. With ESR as your screening service, you will have the information you need as fast as we get it. There is never a need to wonder about the status of your report. With ESR, the exact current status is always available to you. You will know what we know.
In addition, clients can choose to enter their orders On-line if they choose. (Please note: An order that includes a credit report will still require that the Release and Order form be faxed to ESR for FCRA compliance. In addition, many schools and employers still require a copy of the applicant's written release. On-line ordering, however, is extremely helpful to employers and staffing companies primarily focused on criminal records.)
However, unlike other firms, ESR does not require already overworked HR or Security departments to spend time sitting at a computer to input their own orders and applicant information. The orders can be faxed to ESR, and we do the work and inputting. The whole purpose of outsourcing is to lessen the workload, not do more work.
And, with the ESR On-Line system, clients still receive the same high quality of professional service ESR is known for. Some firms use an on-line system as a means of processing information automatically without having to touch it. Those firms are essentially "routers" that take on-line orders, route them to other information providers and send them back to the client, with no one ever actually looking at the information. They use an "NHI" system (meaning "No Humans Involved.") At ESR, all orders are examined by a background specialist before they are entered, and before the results are transmitted to a client. At ESR, we are a professional service, not a mere data collection/processing center.
Among the advantages of the ESR On-Line system are:
1. View the status of all orders any time--you will
have the information you need at your fingertips as fast as ESR obtains
it. If a hiring manger calls about the status of a report, an HR or Security
Professional can instantly communicate the status. There is no need to play
phone tag with a screening service to get an update. And, there is no delay in
receiving information. Some screening companies wait until the entire report is
finished until faxing to you. At ESR, you know what we know.
If there are any delays, such as a court clerk who needs more time to pull a file, or a
reference who is out of town, that will noted in the report.
2. See the entire report--ESR clients do not have
to go clicking all over the page in order to get once piece of information at a time.
At ESR, we understand that HR and Security professionals need to
understand the entire person, not just obtain individual pieces of data.
3. Quick Summary--See the Quick Summary on page
two, giving employers an instant update on everything we are doing, as well as any red
flags or problems that should be examined more closely.
4. No software hassles--Because this service is web
based, client do not ever need to worry about loading software, learning new
software, uploading periodic updates, resolving conflicts between software and your
computer, setting up ports and other communications configurations, and a host of other
problems that occur when using software. With the ESR On-Line Services,
all an employer needs is their already existing Internet connection and a
mouse. If you are reading this page, you can use our On-Line System right now.
An employer will need to do is to download Adobe Acrobat, the universally used
Internet document reader.
Only Employment Screening Resources offers this state of the art instant report service that employers need.
To find out more about the ESR Special Services, or to view a demonstration, please send an e-mail to ESR, or contact customer service at 888-9999-4474.