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Excerpt form SHRM Magazine on How to Select a Pre-employment Screening Firm
HR Magazine, the official publication of the Society for Human Resource Management, published a story in the march 2001 issue on Outsourcing Background Checks. ESR is pleased to have been a contributor to the story, having contributed information quoted by the article. See the story here."Data gathering firm are sometimes referred to as "vending machines" because employers pay them money and data spews forth, says Les Rosen, president of Employment Screening Resources in Novato, Calif. The quality of the data has not always been reviewed by senior personnel and is not always FCRA-compliant.
Rosen says employers should be sure the firm they are dealing with demonstrates that it will the review the data before it is conveyed to the employer. It shouldn't be "teenagers shuffling paper," he says. Sensitive information should be treated with great care, not faxed to a general-use machine in an open area, for example.
Firms also should demonstrate that they understand what
information should not be conveyed to employers."