Although résumés
are a valuable addition to the hiring process, human resources professionals
and labor lawyers often advise employers to use employment applications.
Because employment applications provide legal and practical advantages,
some firms even reject résumés and require that job seekers fill out
the company's application.
Using an application
can provide an employer with legal protection in the hiring process.
A résumé may contain information that cannot be used in a hiring decision.
For example, a résumé may list affiliations or organizations that reveal
details about a person that are irrelevant to a hiring decision or legally
cannot be considered.
Employers must exercise
caution in accepting résumés with information that an employer should
not have. A professionally reviewed pre-printed job application should
prevent an employer from receiving impermissible information. Also,
all résumés are written differently, and the lack of uniformity in the
hiring process can lead to claims of disparate treatment.
There are also practical
and administrative problems in using résumés. Typically, résumés do
not give an employer all the information that is needed. Also, it is
easier to prescreen candidates using a standardized application.
A standardized application
makes it easier to spot unexplained gaps in employment. That is an important
step in the hiring process and a critical part of exercising due diligence.
Even if an employer hires a background company to perform a pre-employment
criminal check, records can be missed because there is no national criminal
record resource for private employers. Criminal checks must be done
in each county where the applicant has lived, worked or gone to school.
However, if a person
has an uninterrupted job history, an employer can have more confidence
that the applicant has not been in serious trouble over the years.
A written application
provides a vehicle to ask vital questions and to advise applicants of
critical matters. However, some firms still rely on résumés, such as
high-tech firms experiencing growth or firms that have never developed
an application process.
An employer who
accepts résumés still should still provide a standardized supplemental
form that addresses these matters:
An application should
state that untruthfulness or material omissions are grounds to terminate
the hiring process or employment, no matter when discovered. This is
critical, for example, when an applicant is not truthful about a criminal
conviction. A criminal conviction cannot be used to exclude a job candidate
without taking into account the nature of the offense, the nature of
the job and when the offense occurred.
The form should
clarify that a criminal conviction is not automatic grounds for rejection.
However, if a person has lied about a criminal violation, then dishonesty
may become the basis for disqualification.
There should be
the broadest possible language asking about convictions and pending
criminal cases. Some employers make the mistake of asking only about
felonies. However, misdemeanor convictions can also be extremely serious,
and should be queried, subject to legal limitations.
The form should
indicate that the applicant consents to pre-employment background screening,
including educational and professional credentials, past employment
and court records. Such a release may discourage an applicant with something
to hide, or encourage an applicant to be forthcoming in an interview.
If an employer uses an outside service to perform a pre-employment screening,
the federal Fair Credit Reporting Act requires that there must be a
consent and disclosure form separate from the application.
It must indicate
that any release for a background investigation is valid for future
screening for retention, promotion or reassignment (unless revoked in
writing). This is helpful, for example, when an employer needs to conduct
a post-employment investigation into allegations of sexual harassment
or other workplace problems.
The form should
ask about addresses for the last seven years. This is important to determine
the scope of any criminal record search.
The form should
allow the applicant to indicate whether the current employer may be
contacted for a reference.
Finally, an employer
can cover other standard matters. Examples include: the organization's
at will policy; the applicant's ability to perform the essential job
functions,; and, if employed, the requirement to provide original documents
to verify identity and right to work in the United States.
By using either
an application or a supplemental form, an employer can avoid a number
of problems in the hiring process and promote a selection process that
is fair to everyone.