Although
résumés are a valuable addition to the hiring process, human resources
professionals and labor lawyers often advise employers to use employment
applications. Because employment applications provide legal and practical
advantages, some firms even reject résumés and require that job seekers
fill out the company's application.
Using
an application can provide an employer with legal protection in the
hiring process. A résumé may contain information that cannot be used
in a hiring decision. For example, a résumé may list affiliations or
organizations that reveal details about a person that are irrelevant
to a hiring decision or legally cannot be considered.
Employers
must exercise caution in accepting résumés with information that an
employer should not have. A professionally reviewed pre-printed job
application should prevent an employer from receiving impermissible
information. Also, all résumés are written differently, and the lack
of uniformity in the hiring process can lead to claims of disparate
treatment.
There
are also practical and administrative problems in using résumés. Typically,
résumés do not give an employer all the information that is needed.
Also, it is easier to prescreen candidates using a standardized application.
A standardized
application makes it easier to spot unexplained gaps in employment.
That is an important step in the hiring process and a critical part
of exercising due diligence. Even if an employer hires a background
company to perform a pre-employment criminal check, records can be missed
because there is no national criminal record resource for private employers.
Criminal checks must be done in each county where the applicant has
lived, worked or gone to school.
However,
if a person has an uninterrupted job history, an employer can have more
confidence that the applicant has not been in serious trouble over the
years.
A written
application provides a vehicle to ask vital questions and to advise
applicants of critical matters. However, some firms still rely on résumés,
such as high-tech firms experiencing growth or firms that have never
developed an application process.
An
employer who accepts résumés still should still provide a standardized
supplemental form that addresses these matters:
An
application should state that untruthfulness or material omissions are
grounds to terminate the hiring process or employment, no matter when
discovered. This is critical, for example, when an applicant is not
truthful about a criminal conviction. A criminal conviction cannot be
used to exclude a job candidate without taking into account the nature
of the offense, the nature of the job and when the offense occurred.
The
form should clarify that a criminal conviction is not automatic grounds
for rejection. However, if a person has lied about a criminal violation,
then dishonesty may become the basis for disqualification.
There
should be the broadest possible language asking about convictions and
pending criminal cases. Some employers make the mistake of asking only
about felonies. However, misdemeanor convictions can also be extremely
serious, and should be queried, subject to legal limitations.
The
form should indicate that the applicant consents to pre-employment background
screening, including educational and professional credentials, past
employment and court records. Such a release may discourage an applicant
with something to hide, or encourage an applicant to be forthcoming
in an interview. If an employer uses an outside service to perform a
pre-employment screening, the federal Fair Credit Reporting Act requires
that there must be a consent and disclosure form separate from the application.
It
must indicate that any release for a background investigation is valid
for future screening for retention, promotion or reassignment (unless
revoked in writing). This is helpful, for example, when an employer
needs to conduct a post-employment investigation into allegations of
sexual harassment or other workplace problems.
The
form should ask about addresses for the last seven years. This is important
to determine the scope of any criminal record search.
The
form should allow the applicant to indicate whether the current employer
may be contacted for a reference.
Finally,
an employer can cover other standard matters. Examples include: the
organization's at will policy; the applicant's ability to perform the
essential job functions,; and, if employed, the requirement to provide
original documents to verify identity and right to work in the United
States.
By
using either an application or a supplemental form, an employer can
avoid a number of problems in the hiring process and promote a selection
process that is fair to everyone.