The On-line User manual is available to ESR clients only.  It can be accessed though the HELP button on the bottom of the ESRnet system after a client logs on.   Clients  may also obtain a password  from  ESR  customer   service  in order to enter from here.  Clients click here  (A password and User ID is required)

Contents:

1. Using the ESRnet service-how it works
   
2. How to Order Pre-employment Screening Reports from  ESR--Guidelines to help make sure requests for background screenings are done as quickly as possible.
   
3.   Nationwide turnaround times for criminal records and driving reports--charts showing the anticipated turnaround times for every county in every state in the US, as well as a chart of turnaround times for DMV records for all fifty states.
   
4. Dealing with the FCRA in four easy steps, including adverse action letters
   
5. A summary of an Applicant's rights under the FCRA-- "A Summary of Your Rights Under the Fair Credit Reporting Act."
   
6. A summary of what an employer needs to know about pre-employment screening, prepared by the Federal Trade Commission-- Notice to Users of Consumer Reports Obligations of Users under the FCRA."  
   
7. A Short Course in Pre-employment screening--a series of brief articles that take about one half-hour to read all about safe hiring.
   
8. The ESR turnaround time policy
   
9. Notes on fees and surcharges and State court fee list
   
10. HR Toolbox for safe hiring, including sample Policies and Procedures, sample Employment Applications, sample employment  forms and other safe hiring materials.