Ride-Sharing Firm Expands Criminal Background Checks after Gaps Found

Written By Thomas Ahearn

An investigation by the Chicago Tribune has revealed that one of the largest ride-sharing providers in the country missed the felony conviction of one of its drivers, a discovery that has led to the expansion of the company’s background check process. The full report is available at http://www.chicagotribune.com/news/watchdog/ct-rideshare-background-checks-met-20140214,0,3099755.story.

According to the Tribune investigation, the ride-sharing company Uber “did not check some of the criminal records of its drivers, allowing thousands of drivers to ferry passengers for months, despite not knowing whether or not they had felony convictions.” This discovery was made when Uber presented a driver as an example for a Tribune profile who was later found to have a 2010 Cook County felony conviction for residential burglary.

The Tribune reports that “company officials ‘deactivated’ the driver and acknowledged their multistate background checks may have missed an ‘unknown’ number of county-level criminal convictions.” Uber has since apologized and expanded its background check policy to “include federal and county-level reviews for new and existing drivers, a process that will involve redoing thousands of screenings.” To learn more, visit http://blog.uber.com/backgroundchecks.

The use of commercial criminal databases and cheap “do it yourself” background check websites is becoming more controversial and will be the focus of increased scrutiny and controversy in 2014 as employers face more risk when screening job applicants and the demand for accuracy in background check reports rises. To learn more, visit http://www.esrcheck.com/wordpress/2013/12/26/use-of-commercial-criminal-databases-becoming-more-controversial-as-employers-face-more-risk-when-screening/.

This trend is one of the Employment Screening Resources® (ESR) ‘Top Ten Background Check Trends’ for 2014 chosen by ESR Founder and CEO Attorney Lester Rosen. For a list of all trends, visit http://www.esrcheck.com/ESR-Top-Ten-Background-Check-Trends. To learn more about Employment Screening Resources® (ESR), visit http://www.esrcheck.com, call Toll Free 888.999.4474, or email sales@esrcheck.com.

About Employment Screening Resources® (ESR):

Founded by safe hiring expert Attorney Lester Rosen in the San Francisco, CA-area in 1997, Employment Screening Resources® (ESR) – ‘The Background Check Authority®’– provides accurate and actionable information that empowers employers to make informed hiring decisions for the benefit of their organizations, employees, and the public. CEO Rosen literally wrote the book on background checks with “The Safe Hiring Manual” and ESR is accredited by The National Association of Professional Background Screeners (NAPBS), a distinction held by a small percent of screening firms. ESR provides Effortless Legal Compliance, Proven Expertise, Less Work/Lower Cost, Results You Can Trust, and Painless Migration. Employers choosing ESR know they have selected an agency meeting the highest industry standards. To learn more about ESR, visit http://www.esrcheck.com, call toll free 888.999.4474, or email sales@esrcheck.com.

About ESR News: 

The Employment Screening Resources® (ESR) News blog – ESR News – provides employment screening information for employers, recruiters, and jobseekers on a variety of topics including “Ban the Box,” credit reports, criminal records, data privacy, discrimination, E-Verify, jobs reports, legal updates, negligent hiring, workplace violence, and use of search engines and social network sites for background checks. For more information about ESR News or to send comments or questions, please email ESR News Editor Thomas Ahearn at tahearn@esrcheck.com.