Survey Finds Most Americans Believe Job Search Too Impersonal

Written By ESR News Blog Editor Thomas Ahearn

Nearly seven in 10 Americans – 69 percent – believe the job search today is too impersonal while eight in 10 – 80 percent – say applying for a job feels like sending their résumé or job application into a “black box,” according to the results of the American Staffing Association (ASA) Workforce Monitor® Survey.

The survey of 2,163 U.S. adults conducted during December 27-29, 2017, found while 83 percent of Americans believe that technology has made finding a job easier, 85 percent of them also believe that personal contacts are more helpful than the Internet in finding a job even in this age of information.

“Businesses that rely too heavily on a ‘high tech’ but largely ‘faceless’ process are sending the wrong messages to job seekers looking for connections with companies that value their employees,” Richard Wahlquist, ASA president and chief executive officer, stated in a press release about the survey.

The survey found a majority of Americans – 59 percent – said emerging technologies such as big data mining of résumés and job-on-demand apps actually make it more difficult to land a job while the same amount of job seekers in the U.S. – 59 percent – said that the Internet is not “all I need” to find a job.

More traditional and established methods for initial contact regarding job opportunities were preferred by U.S. adults, as 72 percent favored in-person face-to-face meetings or phone calls while 71 percent favored email. Only 36 percent preferred website accounts while 24 percent favored text messages.

The ASA Workforce Monitor is a periodic survey commissioned by the American Staffing Association (ASA)  and conducted online by Harris Poll that focuses on current workforce trends and issues. For more information about the survey series, visit https://americanstaffing.net/ASA-workforce-monitor.

The growing trend of background checks becoming more “applicant friendly” now that “Millennials” have overtaken “Baby Boomers” as the largest segment of the U.S. workforce is one of the “ESR Top Ten Background Check Trends” for 2018 selected by Employment Screening Resources® (ESR).

“Millennials” – people aged 18 to 34 in 2015 – numbered 75.4 million and surpassed the 74.9 million “Baby Boomers” aged 51 to 69 in 2015, according to the Pew Research Center. Millennials will continue to grow as young immigrants enter the U.S. and are projected to peak in 2036 at 81.1 million.

“Applicant friendly” is a term used to describe a hiring and background check process leaves a good first impression for job candidates about their potential employers. Built in automation with a “humanizing” approach to hiring can help employers attract more technically savvy applicants to job openings.

Employers are realizing that the applicant experience is a critical consideration for the background check process and should be easy, intuitive, and as comfortable as possible while assuring applicants that the screening will be accurate, legally compliant, and their privacy rights will be protected.

How subjects of background checks are treated by the screening process is changing. Employers and screening companies are becoming increasingly aware that how the screening process is handled can adversely affect the relationship between the subject and the company commissioning the background search.

ESR Job Applicant Support Center

The outstanding service Employment Screening Resources® (ESR) provides to job applicants screened is just as important as the level of service provided to client employers. This is consistent with ESR’s ‘People Matter’ philosophy. Visit the ESR Applicant Support Center at www.esrcheck.com/Applicant-Support-Center/.

NOTE: Employment Screening Resources® (ESR) does not provide or offer legal services or legal advice of any kind or nature. Any information on this website is for educational purposes only.

© 2018 Employment Screening Resources® (ESR) – Making copies or using of any part of the ESR News Blog or ESR website for any purpose other than your own personal use is prohibited unless written authorization is first obtained from ESR.