FTC Releases Data about COVID-19 Related Complaints from Consumers

Coronavirus (COVID-19) News

Written By ESR News Blog Editor Thomas Ahearn

On June 11, 2020, the Federal Trade Commission (FTC) made more state-level information available to the public about the complaints the FTC receives from consumers that are related to Coronavirus (COVID-19), with reports about online shopping problems topping the list of complaints in most states, according to an FTC press release.

Under its expanded reporting, the FTC is now releasing the numbers of different types of fraud, Do Not Call, and other complaints received from consumers in each state. Interested parties may find this national and state-level data on the FTC’s new interactive COVID-19 complaint data dashboards.

The COVID-19-related online shopping complaints from consumers include reports about items not arriving or not arriving when promised and items that are different than advertised. The FTC – a government agency that protects and educates consumers – began releasing COVID-19-related complaint data in late March 2020.

So far in 2020, the FTC has received more than 91,000 total COVID-19-related complaints between January 1, 2020, and June 8, 2020. Consumers have reported losing a total of more than $59.2 million to COVID-19-related fraud. California has reported the largest number of COVID-19-related complaints.

Coronavirus (COVID-19) is a respiratory illness that spreads from person to person. As of June 16, 2020, there are approximately 8 million global cases and 437,000 global deaths, while the United States leads the world with approximately 2.1 million cases and 116,000 deaths, according to research from Johns Hopkins University.

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