Tag Archives: Consumer protection

FTC Requests Public Comment on Disposal Rule for Consumer Report Information and Records

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Written By ESR News Blog Editor Thomas Ahearn

The Federal Trade Commission (FTC) is seeking public comment on the Disposal Rule formally known as the ‘Disposal of Consumer Report Information and Records Rule’ which implements part of the Fair and Accurate Credit Transactions Act of 2003 (FACTA) by requiring consumer report information for business purposes to be properly disposed of through reasonable measures to protect that data from unauthorized access, according to an FTC press release. Continue reading

Wells Fargo Fined $185 Million for Secretly Opening Unauthorized Accounts

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Written By ESR News Blog Editor Thomas Ahearn

The Consumer Financial Protection Bureau (CFPB) has fined Wells Fargo Bank, N.A. $100 million – the largest penalty the CFPB ever imposed – as part of a total fine of $185 million “for the widespread illegal practice of secretly opening unauthorized deposit and credit card accounts,” according to a CFPB press release. Continue reading

EU-U.S. Privacy Shield Formally Adopted by European Commission

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Written By ESR News Blog Editor Thomas Ahearn

The European Commission has formally adopted the new EU-U.S. Privacy Shield framework to create stronger protection for transatlantic data flows between the European Union (EU) and the United States (U.S.), protect the fundamental rights of people in the EU with personal data being transferred to the U.S., and bring legal clarity for businesses relying on transatlantic data transfers, according to a press release from the European Commission. Continue reading

Senator Requests Information from Consumer Reporting Agencies about Consumer Protection

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Written By ESR News Blog Editor Thomas Ahearn

U.S. Senator Claire McCaskill (D-Missouri) has written a letter to 21 Consumer Reporting Agencies (CRAs) requesting information about the uses of specialty consumer reports and examining the practices of specialty CRAs after receiving complaints from individuals who encountered trouble removing incorrect information from – or even learning about the contents of – their specialty consumer reports, according to a news release on Senator McCaskill’s website. Continue reading

CFPB Monthly Complaint Report Spotlights Errors on Credit Reports

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Written By ESR News Blog Editor Thomas Ahearn

The Consumer Financial Protection Bureau (CFPB) has released the Monthly Complaint Report for May 2016 that shows consumers continue to complain about incorrect information on their credit reports as well as the difficulty they face in having these errors corrected. The CFPB has handled approximately 143,700 complaints about credit reports since they began accepting credit reporting complaints in October 2012. Continue reading

Background Screening Firms, Human Resources, and Employers Will Be Focused on Legal Compliance and Accuracy in 2016

 ESR Top Ten Background Check Trends for 2016

Written By ESR News Blog Editor Thomas Ahearn

Due to increased pressure and scrutiny from both the federal government and private attorneys seeking multi-million dollar judgments, background screening firms, human resources (HR) professionals, and employers will be focused on legal compliance and accuracy issues in 2016. This is the number 5 trend selected by Employment Screening Resources® (ESR) Founder and CEO Attorney Lester Rosen for the 9th annual ESR Top Ten Background Check Trends for 2016. Continue reading

CFPB Orders Background Check Firms to Pay $13 Million for Alleged Inaccurate Reports

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Written By ESR News Blog Editor Thomas Ahearn

The Consumer Financial Protection Bureau (CFPB) is ordering two of the nation’s largest employment background check firms to correct their practices, provide $10.5 million in relief to harmed consumers, and pay a $2.5 million civil penalty for allegedly failing to take steps to ensure the information they reported about job applicants was accurate, according to a news release on the CFPB website. Continue reading

New CFPB Report Reveals Top Consumer Complaints

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Written By ESR News Blog Editor Thomas Ahearn

The Consumer Financial Protection Bureau (CFPB) – the federal agency solely focused on consumer financial protection and consumer complaints – has released its initial Monthly Complaint Report to provide “a high-level snapshot of trends in consumer complaints.” Continue reading

CFPB Report Examines How CRAs Handle Consumer Disputes

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Written By ESR News Blog Editor Thomas Ahearn

The Consumer Financial Protection Bureau (CFPB) has released its latest Supervisory Highlights report that shows CFPB supervisory resolutions resulted in remediation of $19.4 million to more than 92,000 consumers. Among the highlights of the 20-page report is a focus on how Consumer Reporting Agencies (CRAs) handle consumer disputes that question the accuracy and completeness of background check reports. Continue reading

Background Check Consumer Protection Group Concerned CRAs Reaches 200 Members

Background check consumer protection watchdog group Concerned CRAs has accepted its 200th participating employment background screening company, according to a press release available at http://www.prweb.com/releases/backgroundchecks/employment/prweb11304787.htm. Continue reading