New Twist on Outsourcing in Japan: Sending Workers Offshore to Cheaper Locations

By Lester Rosen, ESR President In a number of blogs, Employment Screening Resources (ESR) has discussed why employer should very carefully consider the dangers of utilizing an employment screening process that sends applicant data off-shore for processing.  Such a practice puts the employer at risk.  Making Personal and Identifiable Information (PII) available to off-shore operator …

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MA Regulations Require Businesses to Have Information Security Program to Protect Personal Information

The Massachusetts Offices of Consumer Affairs and Business Regulations (OCABR) recently passed regulations that went into effect March 1, 2010 and are aimed at safeguarding the personal information of Massachusetts residents by requiring a business to have a Written Information Security Program (WISP) to protect personal information. The STANDARDS FOR THE PROTECTION OF PERSONAL INFORMATION …

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Ex-School Official Fined for Running Unauthorized Background Checks on Athletes, Celebrities, and Politicians

A story from Massachusetts concerning a former school official agreeing to pay a fine for using school computers to run unauthorized background checks on celebrities, pro athletes, and politicians underscores the need for employers to have policies prohibiting workers from searching files and databases without a bona fide business necessity. According to reports on Boston.com, …

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New Legislation Would Make Companies Inform Customers When Calls Outsourced Outside U.S.

By Thomas Ahearn, ESR News Staff Writer Ever wonder if the customer service call center at the other end of your phone is located in the U.S., or what foreign country it is located in if outside of the U.S.? Newly proposed legislation would make companies inform customers when their calls are being transferred outside the …

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Study Finds Identity Theft and Fraud Increased 12 Percent in 2009, Affecting Over 11 Million Americans

By Thomas Ahearn, ESR Staff Writer As further proof that identity theft and fraud is a fast-growing crime that shows no sign of slowing down, a recent survey found that the number of identity theft and fraud victims in the United States increased 12 percent to affect 11.1 million adults in 2009, while the total …

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Off shoring IT jobs lead to dramatic increases in Data Breaches per survey

By Les Rosen, Employment Screening Resources A recent survey quoted in Security Management Magazine demonstrates the risk to privacy and data protection when it comes to “off shoring.”  According to a new survey, of the firms that outsourced IT jobs to other counties, about half indicted that their security has been negatively impacted. And 61 percent …

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2010 Trend is focus on privacy and data protection

By Les Rosen, Employment Screening Resources 2010 Trends in Screening–Trend Three: Employment Screening Resources (ESR), a leading national online employment screening background firm, is releasing the ESR “Third Annual Top Ten Trends in the Pre-Employment Background Screening Industry” for 2010.   This is the THIRD of the ten trends ESR will be tracking in 2010.  The ten …

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International background checks and data and privacy protection

An important consideration when U.S. screening firms do international background checks are the application of foreign privacy laws regarding the manner in which information is obtained, transmitted, and utilized. The central issues are data privacy and protection. The European Union (EU) has extensive privacy laws that affect U.S. employers and screening firms.  These rules went into effect …

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Privacy and Data Protection in Background Check Screening Reports

Because background reports and background release forms contains sensitive and confidential information, efforts must be made to keep the contents private and confidential and only available to decision-makers directly involved in the hiring process. The Report itself, along with the Release and Authorization forms signed by the applicant, should be maintained separately from the employee’s …

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Court Case on Use of Social Networking Sites

As ESR has noted in numerous presentations on the use of social networking sites, such as Facebook or MySpace for employment, this is an evolving area of law that is still waiting for lawsuits to wind their ways through courts resulting in published judicial opinions.

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