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Video Interviewing & Discrimination - What Talent Acquisition Leaders Need to Know

Written By ESR News Blog Editor Thomas Ahearn

Employment Screening Resources® (ESR) – ‘The Background Check Authority®’ – has released a new whitepaper sponsored by leading video interviewing solution provider Montage titled ‘Video Interviewing & Discrimination – What Talent Acquisition Leaders Need to Know.’ The complimentary whitepaper is available for download at

“Interviewing is a critical part of the selection and due diligence process, and we appreciated the opportunity to work with an industry leader like Montage to review ways that employers can leverage video interviewing technology to improve the hiring process and the quality of their hires and, at the same time, stay in legal compliance,” said Attorney Lester Rosen, Founder and CEO of Employment Screening Resources® (ESR) and a main contributor to the whitepaper.

“When introducing video interviewing technology to talent acquisition leaders, the topic of discrimination often comes up early in the discussion. It is important for us to address this topic head on with all the facts so our buyers can collaborate with their Risk, Compliance or Legal representatives,” said Michele Ellner, Director of Marketing at Montage, who also contributed to the whitepaper.

The ‘Executive Summary’ explains the reason for the whitepaper: Video interviewing is gaining widespread acceptance for hiring and Talent Acquisition (TA) in the 21st century. Still, some employers – particularly Fortune 500 companies and federal contractors – have expressed concern over potential discrimination issues. However, the advantages of video interviewing far outweigh unsubstantiated risks and concerns about potential discrimination issues with the Equal Employment Opportunity Commission (EEOC) and the Office of Federal Contract Compliance Programs (OFCCP).

The whitepaper ‘Video Interviewing & Discrimination – What Talent Acquisition Leaders Need to Know’ examines how video interviewing technology addresses the fear of discrimination issues by helping to limit, even eliminate, discrimination concerns since a video interview used correctly presents no greater legal challenge or risk than the traditional in-person interview. The whitepaper also covers:

  • What is Video Interviewing?
  • What is NOT Video Interviewing?
  • Video Interviewing Technology.
  • How Video Interviewing Protects Against Discrimination.
  • Positive Impact with Video Interviewing.
  • Easing Concerns about Discrimination Risk.
  • Why the EEOC is Important to Employers.
  • Why the OFCCP is Important to Employers.
  • EEOC and Video Interviewing.

Feedback from candidates shared by Montage demonstrates that the vast majority of candidates report extremely positive reactions to video interviewing. Research showed that 97% of candidates found video interviewing easy to use and 94% said the process was innovative and a positive experience. Research from Montage also shows the top reasons why employers like a video interviewing solution:

  • Increase speed of hiring.
  • Improve quality of hires.
  • Enhance hiring experience.
  • Create a hiring advantage.
  • Reduce cost of hiring.
  • Additional value over Skype.

In addition to the whitepaper, Rosen will present a live Human Capital Institute (HCI) webcast with Montage titled ‘Video Interviewing and Discrimination: What Talent Acquisition Leaders Need to Know’ on Thursday, March 19, 2015 at 3:00 p.m. EDT/12:00 p.m. Noon PDT. To register for the webcast, visit:

Today, the use of sophisticated video interviewing technology is growing in popularity across mid-size organizations and the Fortune 1000. In the hour long webinar, Rosen – author of ‘The Safe Hiring Manual –The Complete Guide to Employment Screening Background Checks for Employers, Recruiters, and Jobseekers’ – will explore the topic of video interviewing and discrimination and discuss:

  • The EEOC and the OFCCP and their guidelines for non-discriminatory hiring practices.
  • The most common basis for concern relating to video interviewing.
  • Are people truly understanding or misunderstanding what video interviewing is and is not?
  • How to prepare to overcome the objection and enjoy the business benefits of video interviewing.


Employment Screening Resources® (ESR) – ‘The Background Check Authority®’ – is a nationwide background screening firm accredited by The National Association of Professional Background Screeners (NAPBS®). ESR’s Service Organization Control SOC 2 Audit Report confirms the company meets high standards set by the American Institute of Certified Public Accountants (AICPA) for data security, confidentiality, and privacy. To learn more, call 888.999.4474 or visit


When it comes to next-generation technology, experience matters. Montage offers the most mature video interviewing solution available, purpose-built to transform the hiring experience one smile at a time. Our proven leadership, clear vision, enterprise-strength technology, and superior experience make us the solution of choice for large companies pursuing a hiring advantage. To learn more, call 877.451.1695 or visit