Background Check Expert Tells SHRM that Screening Firms Need to Ensure Information Security

Written By ESR News Blog Editor Thomas Ahearn

Employers and screening firms conducting background checks will feel “pressure” to ensure information security and will be “interested in how artificial intelligence (AI) technology will improve the screening experience in 2019,” according to an article from the Society for Human Resource Management (SHRM).

Screening Firms Need to Ensure Information Security

In the article – “Handling Candidate Data Will Be Under the Spotlight in 2019” – SHRM Online Manager and Editor for Talent Acquisition Roy Maurer interviewed background check experts including Attorney Lester Rosen, founder and Chief Executive Officer (CEO) of Employment Screening Resources® (ESR).

“The massive data breach suffered by nationwide credit reporting agency Equifax in September 2017 that impacted more than 145 million Americans – almost half of the country – was a wake-up call for all industries to improve their information security,” said Rosen, author of ‘The Safe Hiring Manual.’

“The need for background screening firms that handle the personal data of job applicants to ensure information security has become mission critical,” Rosen explained in the SHRM article, the second in a two-part series with the first installment detailing trends that included social media screening and hiring ex-offenders with criminal records.

Rosen also told SHRM that employers should consider using background check firms that undergo an annual Service Organization Control (SOC 2) audit “to ensure high standards for the protection of privacy, security, and confidentiality of consumer information used for background checks.”

The SHRM article explained how using AI, machine learning, and automation will enhance background checks in 2019, but humans still need to be involved due to discrimination concerns, such as when Amazon “scrapped” a secret AI recruiting tool for showing bias against women when hiring.

While there is no doubt AI can increase productivity and reduce turnaround time in the background screening process, “background checks still need a guiding human touch until sufficiently nonbiased AI algorithms can be created to ensure that discriminatory hiring decisions aren’t made,” Rosen added.

The article “Handling Candidate Data Will Be Under the Spotlight in 2019” by SHRM Online Manager and Editor for Talent Acquisition Roy Maurer is available at www.shrm.org/ResourcesAndTools/hr-topics/talent-acquisition/Pages/Handling-Candidate-Data-Under-the-Spotlight-2019.aspx.

SHRM is the world’s largest HR professional society, representing 300,000 members in more than 165 countries and has been the leading provider of resources serving the needs of HR professionals and advancing the practice of human resource management. To learn more, visit www.shrm.org.

Rosen is scheduled to speak at the SHRM 2019 Talent Conference & Exposition in Nashville, Tennessee on Monday, April 8, 2019. His session entitled “The Use of Criminal Records in Hiring: Land Mines and Opportunities for Employers” will take place from 1:15 PM to 2:15 PM local time.

The increased focus on the information security and the need for the human touch with AI were both named by leading global background check firm Employment Screening Resources® (ESR) to be included on the list of the 12th annual “ESR Top Ten Background Check Trends” for 2019.

ESR Completes Annual SOC 2 Audits to Ensure Information Security

Employment Screening Resources® (ESR) undergoes annual SOC 2 audits to confirm ESR meets high standards for protecting the privacy, security, and confidentiality of consumer information used in the background check process. To learn more, visit www.esrcheck.com/Why-ESR/SOC-2/.

NOTE: Employment Screening Resources® (ESR) does not provide or offer legal services or legal advice of any kind or nature. Any information on this website is for educational purposes only.

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