The outstanding service we provide to our clients is just as important as the level of service we provide to the applicants we screen.
This is consistent with our ‘People Matter’ philosophy in all we do.
Request a Copy of Your Report
ESR will gladly provide you with a free copy of any background check report(s) that we have prepared in your name for one of our employer clients. We never charge fees, nor do we have any cutoff dates for your making a request for free copies.
To obtain one simply call 888-999-4474 and ask for the Consumer Desk. Trained personnel are available to assist you with obtaining copies of your background check report(s). You will be asked a few questions to help us confirm your identity and protect your confidential information. In order to protect your personal information, ESR must take reasonable measures to confirm your identity. You will need to provide ESR with your full legal name, and two (2) of the following pieces of information: your social security number, date of birth, or driver’s license information.
Dispute a Background Check
If you believe that your background check has incorrect or incomplete information, you have the right under federal law to dispute it, and ESR has trained specialists who are ready and willing to help you through the process. To initiate a dispute, you may call 888-999-4474 and ask to speak with a Dispute Specialist, or you can send an email with your contact information to firstname.lastname@example.org and we will reach out to you. Your rights and the accuracy of our reports are of utmost importance to us.
Explore the ESR Applicant Portal
The ESRCheck® Applicant Portal ensures a fast and friendly experience that keeps you apprised of all aspects of your background check.
Mobile Friendly Solution
The ESRCheck® Solution provides a mobile friendly experience and is compatible with apple and android tablets and telephones.
Helpful Links for Job Seekers
Helpful Links for Previous Offenders
Helpful Links for Understanding Your Rights
FTC & CFPB
ESRCheck® Applicant Portal Benefits
- Mobile Friendly Solution
- Real-Time Status Notifications
- Provide Information Easily Expedite Your Background Check
- Receive Required Disclosures and Give Consent for Your Background Check
- Keeping You Informed About Your Background Check
Important Contact Information
(888) 999.4474 (Toll Free)
(800) 399.5423 Fax
Hours of Operation
Monday through Friday
6:00 AM to 5:00 PM Pacific
9:00 AM to 8:00 PM Eastern