ESR New Client Welcome Page

Thank You for Choosing ESR

Employment Screening Resources (ESR) – a service offering of ClearStar – welcomes you as a valued client. ESR is committed to making background screening as easy as possible and your ESR Client Support Team will walk you through every step of the process. If you have any questions, contact us.

Contact ESR

Email: [email protected]
Phone: (415) 898-0044 or Toll Free (888) 999-4474
Hours: Monday to Friday 6:00 AM to 5:00 PM PT / 9:00 AM to 8:00 PM ET

Important Legal Notice

ESR does not guarantee Client’s compliance with all applicable laws in its use of reported information and does not provide legal or other compliance-related services upon which Client may rely in connection with its furnishing of reports. Client understands that any documents, forms, information, conversations, or communication with ESR’s representatives regarding searches, verifications, or other services offered by ESR are not to be considered a legal opinion regarding such use. Client agrees that (1) it will consult with its own legal or other counsel regarding the use of Reports and information contained therein, including, but not limited to, the legality of using or relying on reported information and to review any forms as well as the content of prescribed notices, adverse or pre-adverse action letters and any attachments to this Agreement for compliance with all applicable laws and regulations and (2) the provision of such notices, pre-adverse or adverse action letters and the contents thereof is the sole responsibility of Client, not ESR. Client acknowledges and agrees that it has no obligation to use, and is solely responsible for independently vetting the contents of, any sample forms that ESR has provided to Client in connection with this Agreement. ESR will – at Client’s request – populate either or both of the applicant facing online Disclosure and Authorization sections with Client-supplied language. Client acknowledges and agrees that it is solely responsible for independently vetting the contents of, any Client-supplied language provided to ESR. Reports provided by ESR to Client are considered confidential by law. Upon receipt, Client shall treat all Reports, and any other documentation received from ESR, in strict confidence and shall not reveal or make such information accessible in any manner, whatsoever, to any third-party except as otherwise permitted by law or with the Consumer’s written consent. Such information shall be maintained in a confidential manner to which access is restricted. Only those employees of Client with a legitimate need to view and evaluate the Report shall have access to it. Client shall supply to ESR the name and phone number of a contact person or persons with whom ESR may discuss the contents of Reports furnished to Client. Client shall dispose of Reports and any other documents containing personally identifiable information received from ESR in accordance with the FTC Rule on disposal.

The most selective companies trust ESR to manage their screening programs.

Employment Screening Resources® (ESR) is a global background check firm that is a strategic choice for employers who need accuracy and compliance in their background screening programs.

ESR is accredited by the Professional Background Screening Association (PBSA) – formerly the National Association of Professional Background Screeners (NAPBS) – and undergoes yearly SSAE 18 SOC 2® Type 2 audits to ensure the privacy, security, confidentiality of consumer information.

ESR founder and CEO Attorney Lester Rosen wrote the book on background checks with “The Safe Hiring Manual.” To learn more about services and solutions from ESR, please fill out the form to the right.