Why ESR: Testimonials
“Solved my problem, and explained what I need to to do perfectly, and it didn’t take two minutes. One of my best vendor relationships. Thanks for all you do.”
“Customer service was very responsive, addressed my request immediately and followed through in a timely and friendly manner. They always go above and beyond to help me and are so friendly and accommodating. Great job!”
“I always get an immediate and helpful response! I like the quick response, friendliness, and helpfulness of the staff.”
“Customer service was of great assistance. He was extremely professional, knowledgeable, and patient. He assisted me with getting logged in with my new employer.”
“My customer service rep is always very responsive and informative. I appreciate her. I always know I can depend on her. ESR is easy to use and has a good online dashboard.”
“Always helpful and on top of things. I don’t think we ever have to wait for a request to be answered which is appreciated! Efficient, easy to use.”
“Helpful, pleasant, resourceful, as usual! The ease and flow of the system, the quick turn around and the communication and response from the service team is always on point!”
“Polite and professional. Went above and beyond for me. Easy navigation. Fast response time.”
“My customer representative is always responsive and any requests are acted upon right away. She provides detailed information and explains everything clearly. Customer service is phenomenal.”
“ESR team, thank you for your superior service and flawless experience. Kind, fast, and efficient service. User friendly online interface and prompt communication.”
“So responsive, honest, and helpful through the sales and setup process. I am very impressed at the level of professionalism. Looking forward to a partnership with ESR. So far the experience has been seamless!”
“Provided assistance on a question we had regarding a background check. The customer service and dedication to clients is outstanding with ESR. At every interaction I feel like I am truly valued as a customer.”
The most selective companies trust ESR to manage their screening programs.
Employment Screening Resources® (ESR) is a global background check firm that is a strategic choice for employers who need accuracy and compliance in their background screening programs.
ESR is accredited by the Professional Background Screening Association (PBSA) – formerly the National Association of Professional Background Screeners (NAPBS) – and undergoes yearly SSAE 18 SOC 2® Type 2 audits to ensure the privacy, security, and confidentiality of consumer information.
ESR founder and CEO Attorney Lester Rosen wrote the book on background checks with “The Safe Hiring Manual.” Contact us today to learn more about our services and solutions.